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Civil solutions to incivility at work

The Growing Problem of Workplace Incivility

The Growing Problem of Workplace Incivility

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The Growing Problem of Workplace Incivility

Reduce rudeness, encourage courtesy and create a more professional atmosphere

From raunchy reality shows to parent brawls at Little League games, incivility seems to be everywhere – so it's no surprise that rudeness has also invaded the workplace. Squabbling employees, screaming managers, colleagues who never respond to emails, co-workers who send texts while you're talking to them… all these people seem to have forgotten the basic rules of courtesy and respect.

Offensive behavior among colleagues carries a high price, because "civility" at work means more than just good manners. Respectful treatment creates the foundation for cooperation between individuals and collaboration among departments. When people are rude and disrespectful to one another, they are much less likely to share information, contribute helpful suggestions, or offer assistance with problems.

In just 75 minutes with The Growing Problem of Workplace Incivility, you will learn to recognize the signs of an incivility epidemic at work, and then discover specific strategies for improving co-worker relationships, turning around a team, or changing an entire organizational culture. The program includes the following topics:

  • Why common courtesy is not so common
  • The vicious cycle of disrespect: when rudeness leads to revenge
  • 7 warning signs of an incivility problem
  • Childish adults: Pouters, screamers and public attackers
  • Communication insults: Email bombers, cyberjunkies and nonresponders
  • How incivility hurts productivity and increases turnover
  • Quick quiz: Taking an honest look in the mirror
  • Dealing with drama: Gossips, snobs and office divas
  • Using a "team turnaround" to make your group more collaborative
  • And much more!

Find out the strategies you need to turn your office from an uncivil war zone into a collaborative workplace. Get your copy of The Growing Problem of Workplace Incivility now!

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